I generally agree with your insights - tough for a company to admit their faults, but embracing mistakes as learning opportunities works just as well for corporate entities as it does for people. It does show that the company "cares". Perhaps you can say that social media humanizes an organization?
dirkmshaw
· 5 months ago
Hey Trevor,
Admitting faults is the best way to improve. Could not agree more on this.
I would say that social media certainly helps humanize an organization by providing some transparency into "who" is actually behind the logo.
All Comments
Admitting faults is the best way to improve. Could not agree more on this.
I would say that social media certainly helps humanize an organization by providing some transparency into "who" is actually behind the logo.
Thanks for commenting.
dirk