Dirk Shaw's blog - Latest Comments in Earn, Aggregate And Re-Use

Re: Earn, Aggregate And Re-Use

dirkmshaw — Tue, 28 Jul 2009 11:35:09 -0000

Hey Trevor,

Admitting faults is the best way to improve. Could not agree more on this.

I would say that social media certainly helps humanize an organization by providing some transparency into "who" is actually behind the logo.

Thanks for commenting.

dirk

Re: Earn, Aggregate And Re-Use

Trevor — Tue, 28 Jul 2009 10:36:13 -0000

I generally agree with your insights - tough for a company to admit their faults, but embracing mistakes as learning opportunities works just as well for corporate entities as it does for people. It does show that the company "cares". Perhaps you can say that social media humanizes an organization?